Effective Date: 15 June 2024

Polelo Trading Academy (“we,” “us,” “our”) is committed to protecting the privacy of our users (“you,” “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.polelotradingacademy.ac.bw (the “Site”), use our services, or engage with us in other ways. Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

a. Personal Information: We may collect personally identifiable information (“Personal Information”) that you provide to us when you register on the Site, subscribe to a newsletter, participate in our online courses, or engage in other activities. This may include:

  • Full Name
  • Email Address
  • Phone Number
  • Mailing Address
  • Payment Information (collected and processed via secure third-party payment processors)

b. Non-Personal Information: We may collect non-personally identifiable information (“Non-Personal Information”) about you when you visit our Site. This may include:

  • Browser type and version
  • Device type
  • IP Address
  • Pages visited
  • Date and time of your visit
  • Referring URL

How We Use Your Information

We use the information we collect in the following ways:

a. Personal Information:

  • To provide and manage our services, including processing your registration and payments.
  • To send administrative information, such as updates, security alerts, and support messages.
  • To send promotional materials, newsletters, and other marketing communications.
  • To respond to your inquiries and provide customer support.

b. Non-Personal Information:

  • To analyze trends and usage patterns to improve our Site and services.
  • To enhance the user experience and customize our content and offerings.
  • To protect our Site and detect and prevent fraud and other illegal activities.

How We Share Your Information

We may share your information in the following circumstances:

a. With Service Providers: We may share your Personal Information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

b. For Legal Purposes: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

c. Business Transfers: We may transfer your information in connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Cookies and Other Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. Cookies are small data files that are placed on your device when you visit a website. We use cookies to:

  • Improve the functionality of our Site.
  • Personalize your experience.
  • Analyze usage patterns and statistics.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Data Security

We implement appropriate technical and organizational measures to protect the Personal Information we collect and process about you. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your information.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your Personal Information:

  • Access: You have the right to request copies of your personal data.
  • Correction: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Deletion: You have the right to request that we erase your personal data, under certain conditions.
  • Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Objection to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our contact information below.

Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Polelo Trading Academy
Email: info@polelotradingacademy.ac.bw
Phone: +267 73 987 324
Address: Block 5 Gaborone Makhubu Road